How to Delete Easypaisa Account
Are you looking to delete your Easypaisa account permanently? Whether you’re switching to another mobile wallet, have privacy concerns, or no longer use the service, this guide will help you understand how to delete Easypaisa account in a few simple steps.
In this article, you’ll find everything you need – from the steps to deactivate your Easypaisa account to frequently asked questions, and tips to secure your personal data.
What Is Easypaisa?
You may know that Easypaisa is one of Pakistan’s most popular mobile wallets and digital payment platforms, offering services like money transfer, mobile top-up, utility bill payments, and more. It’s operated by Telenor Microfinance Bank and is widely used across Pakistan.
Why We Want to Delete Our Easy Paisa Account?
Here are a few reasons why people choose to delete or close their Easypaisa account:
- Switching to a different mobile wallet (e.g. JazzCash)
- Concerns about privacy or data protection
- No longer using the service
- Lost access to the registered mobile number
- Wanting to reduce digital footprint
Also Read: Telenor Internet Setting
How to Delete Easypaisa Account – Step-by-Step Process
Unfortunately, Easypaisa does not currently offer a direct “Delete Account” option through the app. However, there are two main ways to close your account:
Method 1: Call the Easypaisa Helpline
- Dial 3737 from your Telenor number
(Or call 042-111-003-737 from any other network) - Choose the option to speak to a customer service representative
- Request to close or deactivate your Easypaisa account
- Verify your identity (NIC number, registered mobile number, etc.)
- Once verified, your account will be processed for closure
Processing Time: Usually 24–72 hours
Also Read: Telenor Balance Share Code
Method 2: Email Customer Support
- Open your email app
- Compose an email to care@easypaisa.com.pk
- Use the subject line: “Request to Delete Easypaisa Account”
- Include the following details in your email:
- Full name
- CNIC number
- Registered mobile number
- Reason for account closure
- Request for confirmation once the account is deleted
Wait for a response within 2–5 business days
Also Read: Today Telenor Answer
Before You Delete Your Easypaisa Account
- Withdraw all remaining funds
- Clear any pending transactions
- Remove linked services or auto-payments
- Take screenshots of any important records
How to Secure Your Data Before Deleting
- Log out of all Easypaisa sessions on your phone
- Uninstall the Easypaisa app from your device
- Change your PIN and avoid sharing it with anyone
- Notify your contacts if your number was used for transfers
Also Read: Telenor Free Whatsapp Code
This Table will help you to understand about Temproray Block, permanent deletion your account and also how much time required to complete this task.
Method | Temporary Block? | Permanent Deletion? | Time to Complete |
---|---|---|---|
Within Easypaisa App | ✅ Instant | 🚫 No | Minutes |
Helpline Call | 🚫 No | ✅ Yes | A few days |
Online Contact Form | 🚫 No | ✅ Yes | A few days |
Visit Physical Branch | 🚫 No | ✅ Yes | Same day |
How To Remove Easypaisa Account from your device?
If you remove your easypaisa account from your sim but not from your androide device or mobile device, you can follow the instructions to do it.
- Unlink The Account
- After login into easypaisa account, Visit setting option and choose to unlink or remove your account from the android device. This action will remove your device from you EasyPaisa account.
- Uninstall the EasyPaisa App
- When you unlink the account, you can remove or uninstall your app from the device.

Frequently Asked Questions (FAQs)
Can I delete my Easypaisa account online?
No, there is no direct option in the Easypaisa app to delete your account. You must contact customer support via phone or email.
What number should I call to delete my Easypaisa account?
Dial 3737 from a Telenor number or 042-111-003-737 from any other network.
Can I delete my Easypaisa account without a Telenor SIM?
Yes, you can call the helpline using any network or send an email to care@easypaisa.com.pk for account deletion.
Is it possible to recover a deleted Easypaisa account?
Once your Easypaisa account is permanently closed, you may need to register again with a new account. Recovery depends on the status of closure and time passed.
Do I need to clear my balance before closing my account?
Yes, it’s important to withdraw or transfer all your remaining funds before requesting account deletion.
Final Words
Deleting your Easypaisa account is a simple process, but you need to take the proper steps to ensure your data and money are secure. Whether you’re moving to another mobile wallet or just reducing your digital presence, make sure to contact Easypaisa support through official channels.
If you still have questions, reach out to Easypaisa directly—or drop them below, and we’ll help you!
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